Whether it's your subscription, account, or something that doesn't feel right — our support team is ready to help.
Contact Support
Send us an email and we'll aim to respond within 24 hours on business days:
- Email: [email protected]
Common reasons to contact us
- Subscription or billing questions
- Cancelling or changing your plan
- Issues with outfit recommendations
- Account access or login problems
- App performance or technical issues
Before you reach out
You may find quick answers in our Help Centre, including how subscriptions work, updating your style or budget, and managing your preferences.
Security & data matters
- Security concerns / responsible disclosure: please email [email protected] and see our Responsible Disclosure Policy.
- Privacy or GDPR data requests: please email [email protected] or visit our Data Requests page.
Business hours
Monday to Friday, 9:00 – 17:30 (GMT / BST). Messages received outside business hours will be addressed on the next working day.